Your data
Delete my account
Applies to the primitivocristao.com.br website, the Primitivo Cristão Study Bible app (Android) and the Faith Heroes TCG game (website and Android app) — it's the same account.
How to request
- Fill out the form below with the same email as your account (in the app, you can also make the request under Account → Support / Contact us → "Delete my account and my data").
- We confirm the request is yours by replying to that email.
- The account is deleted within 30 days, and you receive confirmation by email.
What gets deleted
- Your registration data: name, email, phone, photo and social media.
- Your comments on the Bible, AI questions, studies and discussions you posted, notes and reading progress.
- Your participation in study groups and the messages you wrote in them.
- Any remaining AI credits (credits are not refunded in cash upon deletion; for a purchase refund, see the Terms of Use).
- Usage metrics linked to your account.
- Your collection in the Faith Heroes TCG game (cards, boosters, Talents, matches and wins) and the game history linked to your account: when you accessed the game, your matches, and the boosters and cards you got. In matches against other people, your name will appear as “Deleted account”.
What is kept (and for how long)
- Records of credit purchases (date, amount and transaction number on Mercado Pago or Google Play), for the period the law requires for tax purposes — not used for any other purpose.
- Database backups, which are automatically deleted over time (usually within 35 days).
Data stored on your phone by the app (Bible, studies saved for offline reading) disappears when you uninstall the app. More details in the Privacy Policy.